Returns & Refunds Policy

At Egypt, we take pride in the quality of our food products; however, due to the perishable nature of our items, we only accept returns for damaged or incorrect deliveries within 24 hours of receipt. We are committed to ensuring your satisfaction and will provide a full refund or replacement for any quality-related concerns.

Return Process

• 1.
  Report the Issue

  Contact our customer support team within 24 hours of delivery by providing your order number and clear photos of the damaged or incorrect food items.

• 2.
  Verification Process

  Our quality assurance team will review your request and the provided images to verify the eligibility of the return based on our safety standards.

• 3.
  Schedule a Pickup

  Once approved, we will arrange for a courier to collect the item from your doorstep at no additional cost to you.

• 4.
  Receive Your Refund

  After the item is returned to our facility, we will process your refund to the original payment method or provide store credit within 3-5 business days.